Travel Insurance

We recommend that all travelers purchase a travel insurance policy.

WIMCO recommends that you purchase a travel protection plan to help protect you and your trip investment in the event that something unforeseen happens. A trip insurance policy will give you peace of mind, reducing worry and stress.

Guest Protect Travel Insurance: Coverage Before, During, and After Your Trip

When you look forward to travel, the last thing you want to do is think about something going wrong. Still, even the best-planned trips can be impacted by sudden illness, medical emergency, natural disaster, adverse weather, delayed flights, road closures, and other events beyond your control. These troubles can happen when least expected, forcing you to cancel or interrupt your trip, lose your non-refundable trip costs, and take on unplanned expenses. Travel insurance helps protect your trip investment if you have to cancel or interrupt your plans because of a covered event.

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  • Trip Cancellation and Trip Interruption - Coverage for your forfeited, unused, non-refundable, prepaid trip costs if you are prevented from taking your trip or your trip is interrupted due to a covered reason. If your trip is interrupted, coverage for additional transportation costs to return home early or rejoin your group is also included.
  • Travel Delay - Reimbursement for additional expenses such as overnight lodging, meals, and local transportation if a covered reason delays you for 12 consecutive hours or more during your trip.
  • Lost, Damaged or Delayed Baggage - Coverage for loss, theft, damage, or destruction of your baggage and covered personal effects during your trip provided you have taken reasonable steps to protect it. Includes reimbursement for necessary clothing and toiletry items purchased by you because a common carrier delays your baggage for 24 hours or more during your trip.
  • Medical Treatment and Evacuation - Coverage for medical and emergency dental costs if you get sick or injured during your trip and need to seek treatment or emergency medical evacuation. Includes access to telemedicine service and coverage for a companion to visit you if you are evacuated, traveling alone, and hospitalized for more than seven days. Evacuations must be physician-ordered and approved by Generali Global Assistance.
  • Coverage for Pre-Existing Medical Conditions - Available when you purchase your plan prior to or within 24 hours of final payment and are medically able to travel when you buy your plan.
  • Travel Services - Including access to 24/7 Travel Assistance, Roadside Assistance, Identity Theft Resolution, and Concierge Services.
  • Free Look - Review your plan and decide if it’s right for you. If you need to cancel your plan, you may do so and receive a full refund of your plan cost as long as you cancel your plan within the free look period and have not filed a claim or departed on your trip. Free look periods are 30 days in length for residents of Indiana and either 10 or 15 days in length for residents of all other states. Please refer to your policy terms and conditions for the length of the free look period within your state of residence.

Anticipating the unexpected with travel insurance can help protect you, your travel companions, and your wallet. To learn more about travel insurance, review Plan documents.

Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures.

Frequently Asked Questions

Should I buy travel insurance?

We highly recommend purchasing travel insurance. It offers you coverage if you have to cancel or interrupt your trip because of a covered reason and would otherwise lose your prepaid trip costs.

What if I get sick with COVID-19 before departure or during my trip?

This travel insurance can provide coverage if you, a travel companion, or a family member test positive for COVID-19.

When can I buy coverage?

Plans are offered when you make your reservation and can be purchased any time before the day you are scheduled to go on your trip. Contact the rental office to learn more.

Who’s covered?

Everyone staying at the reservation. Note that some coverages are subject to plan maximums.

What is the maximum trip length I can insure?

180 days (some state exceptions apply).

Can I add coverage to my plan after I purchase it?

Yes. If you make other arrangements such as flights, rental car, a round of golf, or show tickets prior to your departure date, you can purchase additional coverage to insure those arrangements.

What if I change my mind?

If you purchase this plan and are not satisfied, contact the rental office to cancel your plan within 10 days of receipt (30 days for Indiana residents and 15 days in certain states) to obtain a complete refund of your plan costs. If you haven’t already left on your trip or filed a claim, you will receive a complete refund of your plan cost.

If I buy the plan today, when does coverage begin?

Trip Cancellation coverage begins at 12:01 A.M. the day after plan payment is received. All other coverages begin when you depart on your trip.

Will this insurance cover any reason that disrupts my travel plans?

Travel insurance cannot cover everything that might happen. The insurance provides coverage if your trip is disrupted by one of the covered events listed in the plan, provided it isn’t otherwise excluded.

What is a “covered event”?

Events that the plan can provide reimbursement for if the plan terms are met. See Plan documents for a complete list.

What are some of the covered events?

Some examples of covered events include sickness, injury, or death of yourself, family member, or traveling companion; flight delays due to adverse weather; a documented traffic accident en route to your departure; mandatory evacuation at your destination due to natural disaster; interruption of road service due to adverse weather; interruption of essential services at your rental due to adverse weather; your home made uninhabitable due to a hurricane or other natural disaster; acts of terrorism; and more. Terms and conditions apply. Review Plan documents for full details.

What is a foreseeable event?

Foreseeable simply means reasonably known beforehand. Once it is reasonable that you would know about an event, it becomes foreseeable and coverage for that event is no longer available for purchase. For example, if the airline you are flying announces that they are going on strike, the event becomes foreseeable once they make the announcement.

If my trip is cancelled or interrupted for a covered reason, can I be reimbursed for other prepaid travel costs like airplane tickets or a spa package?

Yes, provided these costs have been insured.

Can I be covered for pre-existing medical conditions?

Yes, coverage is available for pre-existing medical conditions as long as you purchase your plan prior to or within 24 hours of making final trip payment and are medically able to travel when you buy your plan.

What is a pre-existing medical condition?

A pre-existing medical condition is a medical condition that you knew about before purchasing your insurance plan. A condition must meet certain criteria to be considered “pre-existing” as defined by the insurance. This plan looks at the 60 days immediately prior to the effective date of your plan. If you had a sickness or injury during this time for which one of the following is true, that condition is a pre-existing medical condition by plan definition.

  1. The sickness or injury first manifested itself, worsened, became acute, or had symptoms which would have prompted a reasonable person to seek diagnosis, care, or treatment, or;
  2. Care, testing, or treatment was given or recommended for the sickness or injury; or
  3. The sickness or injury required a change in prescribed medication. Change in prescribed medication means the dosage or frequency of a medication has been reduced, increased, stopped, and/or new medications have been prescribed. A change between a brand name and a generic medication with comparable dosage does not apply.

See Plan documents for more information.

What can be reimbursed if I have to cancel my trip?

The plan can reimburse you for unused, non-refundable, non-refunded, prepaid trip costs. I have coverage questions, who should I ask about them? Call Generali Global Assistance at 866-999-4018.

How does the claims process work?

Claims can be completed online through Generali’s eClaims website. Click on “Start a new claim” and follow the prompts. You may also contact the rental office. Once your claim is received, you will be assigned a dedicated claims team member who will process your claim from start to finish. Your claims team member will reach out to you if they have any questions or need more information.

Travel insurance coverages are underwritten by: Generali U.S. Branch, New York, NY; NAIC # 11231, for the operating name used in certain states, and other important information about the Travel Insurance & Assistance Services Plan, please see Important Disclosures. This information is accurate as of March 18, 2025.